We have a 20 day return policy on all items, with the following conditions:

All shoes must be returned in original packaging, with no wear marks, and in resellable condition.

We will cover the return price and will send you the shipping label once you fill a return authorization form. The form must be submitted within 20 days from the receipt of the shoes.

NO DAMAGE of ANY kind will be accepted - such as shopworn, sun-fading, smoke smell, etc. All original tags, bags, boxes etc. must be returned as new.

Any returns or size issues must be reported within 7 days of receipt of goods.

Any discrepancy in the order received must be reported within 5 days upon receipt of the goods.

Returns Merchandise Authorization

To receive a return shipping label, please fill the RMA (Return Merchandise Authorization)form. Once your request has been received, you will be contacted within 3 business days with a return shipping label and instructions for sending back the items.

Instructions for sending back the item(s):

You must re-package any item(s) being returned as it was delivered to you, with all documentation.

Please write the RMA number given on the outside of the shipping box. Any package without a RMA number written on the outside of the shipping box will be refused. Once we have received and processed the returned item(s), a replacement, if applicable, and/or requested will be shipped within 3 business days. If you request for a refund, we will notify you via Email of your refund once we have received and processed the returned item(s).

Refund:

If you request for a refund, we will notify you via email of your refund request status once we have received and processed the returned item(s). Shipping costs are non-refundable. Please allow up to 2 billing cycles for your credit to be posted to your account.